What a week!

Hi All, I’m Irish ☘️and working in Qatar in the Middle East. While most of the Western World works Monday – Friday, our week starts on Sunday. I expect that you’re in the same boat as most of us – either...

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Lean Six Sigma

Making Lean Six Sigma Work For You In October 2019, I presented a workshop on applying Lean Six Sigma in Hospitals to a group of 25 Health Information Managers at the 2019 HIMAA/NCCH National Conference held in Paramatta, NSW,...

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Lies, damned lies & statistics

According to Mark Twain there are three kinds of lies: “lies, damned lies and statistics” while Winston Churchill reportedly said that “the only statistics you can trust are the ones you have falsified...

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